COVID-19 Updates

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Find the latest information for Franklin

Williamson County Vaccine Information

http://www.williamsonready.org/CivicAlerts.aspx?AID=70

Dashboard of cases in United states

https://www.arcgis.com/apps/opsdashboard/index.html#/bda7594740fd40299423467b48e9ecf6

City Services

City Hall is open to the public during regular hours (8 a.m. - 5 p.m.). Services performed at City Hall will also continue online or by phone. Bill pay is still available online with no credit card fee. Citizens can also use our payment drop box on Second Ave S, near the parking garage. All of our services continue to operate. Our public safety workers in Fire and Police continue their normal hours and shifts. Trash collection is running on schedule.

Important links

How to protect yourself https://www.cdc.gov/coronavirus/2019-ncov/prepare/prevention.html
If you think you are sick https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/steps-when-sick.html
Symptoms and Testing (Spanish version)
Information on assessment sites from the Department of Health
CDC Guidance
Help for small businesses

Resources - Click Here for a list of Community Resources

Bill Pay

City Hall is open 8am-5pm for in person payment, other ways to pay your utility bills are listed below.

Mail your payment to Customer Service Department; 109 Third Avenue South; Suite 141, Franklin, TN 37064
Use the pre-addressed envelope enclosed with your bill to mail payment to our lockbox processing location. (There is no envelope enclosure if you are a bank draft customer.)
Call us on regular business days between 8am and 5pm and pay by credit card with no additional charge at 615 794-4572
Place your payment in the white Drop Box with the City of Franklin logo located on 2^ndAvenue in downtown Franklin between the parking garage and St. Phillip’s Catholic Church.
Pay online by clicking HERE (fee is waived)
Sign up for Paperless Billing at www.franklintn.gov/paperlessbilling

Payments are accepted in the form of check, credit card, money order and bank draft (requires sign up in advance). Please refrain from placing cash in the drop box or mail.

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