Start/Stop Service

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Applications for Water/Sewer Service

There is a $50.00 non-refundable application fee for new and transferring customers to offset bookkeeping and field work incurred by the City of Franklin.

The City bills for service in arrears.  The first bill is issued approximately 30 - 45 days after connection.  Water Meters are read and service is billed monthly.  Sewer is billed based on water delivered. The City of Franklin does not adjust water or sewer bills for lawn sprinkling. Bills must be paid on or before the due date shown to obtain the net rate (without penalty). Failure to receive a bill will not release a customer from payment obligation, nor extended the discount date. A late fee of 10% is applied should the payment not be received by the "Late After" date. In the event a bill is not paid on or before ten (10) days after the "Late After" date, the customer's service may be discontinued without further notice.