FFD Customer Satisfaction Survey

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Please take the time to answer the questions below and let us know how we are doing!  The Franklin Fire Department values your feedback on our performance.  This will help us continue to deliver the highest level of service to Franklin residents, visitors, and businesses.

Please correct the fields below:

1
What kind of interaction did you have with the Franklin Fire Department?
What kind of interaction did you have with the Franklin Fire Department?
2
FFD personnel were knowledgeable and competent.
FFD personnel were knowledgeable and competent.
3
FFD personnel took the time to explain their actions.
FFD personnel took the time to explain their actions.
4
FFD personnel were professional, polite, and courteous.
FFD personnel were professional, polite, and courteous.
5
Were you satisfied with the department's service?
Were you satisfied with the department's service?
6

If applicable, please describe your interaction in detail, including location, date, time, and names of involved FFD personnel, if known.

7
Do you have additional comments or suggestions?

Submitting your name and contact information is optional.  We will use it to follow up when indicated. 

 

8
Name
9
Email
10
Phone
11
Address
  1. To receive a copy of your submission, please fill out your email address below and submit.