Sanitary Sewer Overflow Response

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What are sanitary sewer overflows?

Sanitary sewer overflow (SSO) is a condition in which untreated sewage is discharged from a sanitary sewer into the environment prior to reaching sewage treatment facilities. When caused by rainfall it is also known as wet weather overflow. Frequent causes of SSO spills include:

  • Blockage of sewer lines often due to grease, rags and other materials wrongfully put into the sewer lines.
  • Infiltration/Inflow of excessive stormwater into sewer lines during heavy rainfall
  • Malfunction of pumping station lifts or electrical power failure
  • Broken sewer lines.

If you are experiencing or see a SSO please call the Franklin Water Management Department at (615) 794-4554 Mon-Fri 7am-4pm.  Call (615) 791-3260 after hours, weekends and holidays.


List of Overflows

Below is a summary of sanitary sewer overflows (SSOs). The information provided will be updated as overflows occur and as information becomes available.  The City is required to report SSOs to the Tennessee Department of Environment and Conservation within 24 hours.  Basic information will be reported here within two (2) business days.

 Date/Time  Location  Status  Duration
 Estimated Volume
 Detailed Report
2/21/2017 @ 6:30 pm 1255 Adams St  Resolved  45 Minutes 90 Gallons Partial main blockage as well as illicit private infrastructure 1255 Adams Street
3/3/2017 @ 5:30 pm 400 Sugartree Lane  Resolved 1 Hour 25 Minutes 50 Gallons  Grease 400 Sugartree Lane
 3/22/2017 @ 4:12 am Water Reclamation Facility  Resolved  13 Minutes  500 Gallons  54" plug from contractor burst Water Reclamation Facility
3/24/2017 3794 South Carothers Parkway  Resolved Unknown  Contractor 3794 South Carothers Parkway
4/4/2017 @ 3:35 pm 3794 South Carothers Parkway Resolved Unknown 100 Gallons Contractor blasting near unmarked service line  3794 South Carothers Parkway
4/22/2017 Open ditch repair near Chestnut Bend pool house  Resolved 17.5 Hours 8.48 MG Wet Weather 555 Ploughmans Bend
 6/16/2017 @ 11:17 am  175 Rosa Helm Way  Resolved 

 33 Minutes

100 Gallons  Contractor

175 Rosa Helm Way

 9/19/2017 @ 8:40 am  Intersection of Riverview Dr & Forrest Park Cir  Resolved  Unknown  10 Gallons  Broken air relief valve Riverview Dr and Forrest Park Cir 
 10/12/2017 @ 11 am  1412 Adams St  Resolved  45 Minutes  135 Gallons  Roots in main at service  


2016 overflows

Sanitary Sewer Overflow Response Plan Document (SORP): COMING SOON!

National Pollutant Discharge Elimination System (NPDES) Permit

Find out what you can do at home to prevent blockages!  #FranklinGreasebusters